 Frequently
Asked Questions |
What is the hotel's cancellation policy?
We require 48 hours notice of cancellation prior to your arrival,
or one night's accommodation cost will be charged to the credit
card used to guarantee the booking.
Do I pay for my reservation when I make the booking?
All we need is your credit card number to secure your booking.
When do I pay for my reservation?
You pay when you arrive in the hotel.
Does the hotel have Internet access?
Yes, we have FREE high speed wired and wireless Internet access
throughout the hotel.
Can we arrange for an early check-in to our rooms?
If you require an early check-in to your room then we will do
our best to service it as soon as is possible. This is dependent
on what time the current occupier departs. Rooms are guaranteed
to be ready by 1.00pm. To ensure you will have the room very early
we advise reserving it for the night before your early arrival.
Where can we park our car?
There is a 24hr car park called Kingston House at Princes Gate,
SW7 1LN, just a couple of minutes drive from the hotel. Rates
start at £3.00 for one hour and up to £28.00 for 24
hours. For more information visit - http://www.simplyparking.co.uk
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